What We Collect and Why We Hold It
When you open an account with us, we collect the details you submit during registration — your name, contact number, and email address. When you fund your account through JazzCash, Easypaisa, or Raast, we record transaction references and amounts to reconcile your wallet balance and process
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withdrawals accurately. We do not store your full JazzCash or Easypaisa PIN; payment confirmation is handled directly through your wallet provider's own secure channel. We also collect device identifiers and session data to keep your account secure across logins. If you contact our support team, the
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messages you send are retained to help us resolve your query and improve our response. We use this data only for account management, fraud prevention, and service improvement. We do not sell your personal data to third parties. Data retention periods follow the requirements applicable in
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eligible regions, and you may request a summary of what we hold at any time through your account settings or by writing to our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.